Privacy & Refund Policy
- Log Files: Shaj Interior follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
- Site Visit Fee: The site visit fee is nonrefundable unless you take any services from Shaj Interior. However, you can get a full refund if you send a cancellation request before the site visit.
- Order Cancellation: If you wish to cancel your order, you should contact us within 24 hours of the order confirmation payment. If you cancel your order within that period, we will issue a refund. But we cannot accept your cancellation request after 24 hours.
- Foreign Accounts: If you made the order confirmation payment from your foreign account or you need the refund amount to any of your foreign accounts, we shall levy the SWIFT and currency conversion charges from the refund amount.
- Payment Gateway Fee: Our payment processors may levy some additional charges from you to process your online payments, such as credit cards, e-wallet, etc. We shall not be responsible for such conveyance fees charged by the payment processors.
- Holding Fund Interest: We shall not pay any interest for the funds held with us during the services or refund process.
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